Do I need a prescription from a physician?
If you are over the age of 12, you do not require a prescription from a physician to be seen in physical therapy.  In the event that you need to be seen for more than 30 days (typically 4 sessions if being seen on a once-a-week basis), you will need to get a prescription at that time. 
Do you have evening or weekend appointments?
We are primarily available during the evening or weekend and scheduling is by appointment only.  Occasionally, daytime appointments may be available.  Please call us to schedule your appointment time.  
Phone: (307) 871-1693
What should I wear to treatment sessions?
Dry Needling requires exposure of the affected area.  That being said, I want you to feel comfortable and maintain your modesty.  Most women choose to wear loose fitting shorts, a tank top, a bra or a swimsuit top that can be unclasped in the back if the upperback or neck needs to be addressed.  Men typically wear a loose fitting pair of athletic type shorts.
How many visits does it take to start feeling better?
Most patients feel an improvement after their very first visit, but for some people progress is a bit slower.  I expect your to be making positive progress towards your goals by at least the 6th visit.  Timing of visits can also be an important factor.  More consistent treatments more closely spaced tend to lead to faster results.  As you are feeling better and maintaining your progress, treatments may be spaced farther apart.  I typically see patients once a week, but will evaluate you to determine the most effective treatment schedule.
Do you take/file my insurance?
Pertile Physical Therapy and Wellness does not participate with any insurance providers and is considered an Out-of-Network provider.  (Typical insurance-based therapists are essentially required to see multiple patients an hour, utilize multiple modalities and gym-based exercises for multiple people at a time simply to meet their overhead. They also usually must employ support staff to help with billing and insurance contracts.  Patients perform and are billed for exercises they could easily do at home by themselves.  Insurance reimbursement patterns and allowable modalities unfortunately influence the care received by many patients.)  I have chosen to not participate with any insurance companies so that I may focus on YOU and your specific treatment needs without this influence.  You receive one-on-one therapy with a highly trained therapist which leads to quicker and more lasting treatment results.
Patients who utilize Physical Therapy Services at Pertile Physical Therapy and Wellness may choose to try to self submit a claim to receive reimbursement for their out of pocket therapy expenses.  However, all payments are collected in full at time of service.  You will need to contact your insurance company to ask about your out of network physical therapy benefits. This Insurance Benefits Worksheet can be used as a resource to call your insurance company to determine benefits before your first visit.  A Superbill will be given to you by request at the time of service for you to file with your insurance.  Patients with Health Savings Accounts (HSA) or Flexible Spending Programs may be able to use those funds towards therapy services.  Contact your provider with questions.
Do you accept Medicare?
Pertile Physical Therapy and Wellness is not a Medicare provider or supplier and we do not submit claims to Medicare for Physical Therapy Services.  Pertile Physical Therapy and Wellness is currently able to provide Dry Needling services to Medicare Beneficiaries, but may or may not be able to provide more traditional physical therapy services. If you are a Medicare Beneficiary and have questions about your status, please contact us and we will try to answer your questions to the best of our ability.  
Do you take cash/checks/credit cards?
Yes.  Cash, checks, and Visa, Mastercard, and Discover are accepted.  Payment in full is due at the time of service.
What is your cancellation policy?
We require you notify us at least 24 hours in advance of your appointment time or you will be charged the full amount of your treatment session.